Coach guide

Setting up your coach account

Coach accounts are self-serve. There's no application and nothing to wait for.

1. Go to hylth.co.uk/login and create a coach account.
2. Fill in your profile — name, photo, and the specialisms you want clients to see.

What the free tier includes

Your first five clients, with no card and no trial clock. The limit is on clients who have actually redeemed an invite, so an unused code doesn't count against you.

When you reach five, the next invite redemption is blocked rather than silently charged. You'll be prompted to upgrade at that point — see Billing.

Listing yourself in the coach directory

Optional, and off by default. A listing puts you in front of clients already paying for AI coaching inside HYLTH who are looking to move to a person. You set your own background, specialisms and rates.

Inviting clients

Clients join with a one-time code, not a link — so you can send it however you already talk to them.

1. Open Add client from the bottom bar.
2. Add a Note (optional) to remind yourself who the code is for.
3. Tap Generate invite code.
4. Send them the code and point them at hylth.co.uk/join.

Each code works once. If a client says theirs doesn't work, generate a fresh one rather than troubleshooting it — it has almost certainly been redeemed already.

Reading your roster

Your client list is the app's home screen for you. Everything client-specific starts by tapping a name — there's no separate "build a workout" screen floating free of a client.

What the badges mean

• Check-in overdue — one day past their due date. Deliberately tight; it isn't a grace period.
• Comped — you've marked their subscription as free.
• Goal progress — how far through their current goal they are.

Swap requests

If a client has asked to change an exercise permanently, a banner appears above the roster with a count. See Approving exercise swap requests.

A client's profile

Tap a client and you get everything about them in one place: Workouts, Nutrition, Check-ins, Progress, Progression, Goals, Supplements, History, Message, Billing, Onboarding and Account.

Two worth knowing about early:

• Onboarding is their consultation form — goals, training history, available days, equipment, injuries, food preferences. Read it before you build anything.
• Progression is what they're actually lifting over time, per exercise. This is where you decide whether to add weight.

Building a workout

Always from a client, or from your own template library under Workouts in the bottom bar.

1. Start a new workout and give it a Session name.
2. Pick the type — weights, cardio, circuit, interval, HIIT, AMRAP, CrossFit WOD, yoga, Pilates, flexibility or guided mindfulness. The type decides which builder you get.
3. Tap Add an exercise and search the library.
4. Set Sets, Reps, Rest (s) and optional Guidance notes per exercise.
5. Save it.

The exercise library

One search box across everything: the imported library, and your own custom exercises. Type a name and you'll get matches even when the wording differs — "RDL" finds Romanian Deadlift.

If something isn't there, add it as your own custom exercise. It's then searchable alongside everything else and you never need to recreate it.

Beyond sets and reps

• Tempo — a four-digit tempo per exercise.
• + Add cluster — cluster sets, with Rest between (s).
• Supersets — group exercises so the client is taken through them together.
• Rounds and Rest between rounds (s) for circuit and interval formats.
• Hold (s) and Time (s) for holds and timed work.
• Target km and Target min for cardio.

Your own exercise videos

You can attach your own demo video to any exercise. It's remembered: every future workout containing that exercise shows your video instead of the stock one, for every client, with no re-uploading.

Assigning workouts

From a client's Workouts, you get a calendar.

1. Pick a workout from your library.
2. Drop it on a day.

Drag a workout to a different day to move it, and use the delete control on a chip to unassign. The month view is there for programming a block rather than a week at a time.

What the client sees

Their Workouts screen shows the current week. If you've programmed a month ahead, they can see all of it through See all assigned workouts. Their week-scoped counts only ever describe the current week, so a "0/2" isn't a sign your programming vanished.

Building a nutrition day plan

A day plan is what a client should eat, not just a macro target.

1. Open Nutrition from the bottom bar.
2. Build meal templates first — the individual meals you'll reuse. Search your meals finds ones you've already made.
3. Assemble meals into a day plan across the four meal slots.
4. Assign the plan to a client from their profile.

Training and rest days

You can assign different plans for training and rest days. The client switches between them themselves, and can always reset back to what you intended.

Where the numbers come from

Totals are calculated from the foods in each meal, never typed in. Change a portion and every total updates — there's no recalculation step and no way for the numbers to drift out of sync with the food.

Platform foods

If you sell or recommend specific products, meal-prep meals or supplements, those can be added centrally with macros, a photo and a barcode so every client can find them by search or scan.

Setting targets and goals

From a client's Goals and their nutrition targets.

Calories and macros

Set a calorie target and protein, carbs and fat targets. These are what the client's Home tiles fill against, and what their trends are drawn relative to.

There's a calculator if you'd rather work from bodyweight and activity than pick numbers cold.

Goals

A goal is a target with a deadline — a weight, a date. The client sees progress against it on Home, and you're notified when the deadline passes.

Steps

A daily step target, separate from calories, feeding its own tile and streak.

Check-in cadence

Under a client's Check-ins: how many days between check-ins (3 to 30) and which day of the week. This is what drives the overdue badge on your roster.

Reviewing check-ins

When a client submits, you're notified. Open it from their Check-ins.

The review screen

Everything from that check-in in one place: adherence and what got in the way, their free-text feedback, weight, sleep, heart rates, the seven 1–10 ratings, and any progress photos. Then a box to write back.

Submitting feedback notifies the client, so they know they were actually read rather than silently viewed.

Trends

One check-in is a snapshot. Check-in trends charts every answer over time — the seven ratings, weight, sleep, both heart rates, and adherence as a rolling percentage. Two charts across on a phone, three on a tablet or the web.

Windows are counted in check-ins rather than days, because at a weekly cadence a "last week" window would be a single dot. You can choose which charts you see, and that preference applies across all your clients.

Comparing two check-ins

Compare two check-ins puts any two side by side with the change worked out for you. It defaults to the latest against the previous one.

Where improvement is genuinely ambiguous — weight, or hunger — the change is shown without a good/bad colour, because whether either should be going up depends on what you're doing with that client.

Photos

Compare photos puts any two photos of the same angle together.

Video review

From the review screen you can record yourself talking over the app — their trends, your plan changes — and send it as a message. You can navigate anywhere while recording; a floating stop control follows you.

You'll be prompted to include a written note alongside it. That's for clients who can't watch or listen to a video, and it takes a sentence.

Approving exercise swap requests

Clients can always swap an exercise for the session they're in — that's local to them and needs nothing from you. This is the other case: they've asked to change it from now on.

1. Tap the swap-requests banner on your roster.
2. Read what they asked for, and why if they said.
3. Choose.

The three choices

• Change this workout — edits the workout itself. Everyone assigned it gets the change.
• Just for them — makes a copy of the workout with the swap in it and moves only that client onto it. Everyone else keeps the original.
• Decline — the exercise stays. They're told either way.

Messaging and form checks

Messaging

From a client's Message, or the chat icon in the header. Text, photos and video.

You can hide a message rather than delete it. Hidden messages stay recoverable — if there's ever a dispute or a report, the original still exists.

Form checks

Clients can send you a video of a lift for review. You'll be notified, and you reply in the thread.

Community

Each coach has their own feed, seen only by their own clients. You can post to it, and you can hide a post or a comment that shouldn't be there — again, hidden rather than destroyed.

Billing

Your client's subscription

From a client's Billing: their current status, and the ability to comp them so they pay nothing.

Clients can't change their own billing status — only you can.

Your own plan

From Billing on your Profile. Free for your first five clients, then paid tiers as your roster grows. Manage billing opens your payment details and invoices.

Taking payment directly

You can connect your own Stripe account so your clients pay you rather than HYLTH, and set your own monthly and annual prices. You're the merchant of record and there's no platform fee on top.

You can set just one interval and leave the other on HYLTH's default if you'd rather only offer monthly.

Analytics and the Resource Centre

Analytics

Roster-wide adherence and engagement — who's logging, who's training, who's gone quiet. Useful for spotting the client who's about to drift before they cancel rather than after.

Challenges

Run a challenge with a leaderboard across your roster. Points come from what clients are already logging, so nobody has to do anything extra to take part.

Resource Centre

Your own video and podcast library, shared with your clients. Useful for the explanation you find yourself repeating — record it once.